Intentional Luxury: Elevated Client Engagement for Client-Facing Teams
English | 2026 | ISBN-10: 3032175291 | 238 pages| Epub PDF
Luxury today is no longer defined by products alone.
It is also shaped by the experience clients live, feel and remember.
Intentional Luxury is a transformative guide for professionals who seek
to engage clients in meaningful, high impact interactions, from boutique
advisors and hospitality hosts to brand leaders and experience
strategists.
Drawing on over a decade of global practice, Dr.
Matthieu Mielet introduces the concept of Elevated Client Engagement – a
framework for delivering Intentional Luxury. Through real-world
stories, practical tools, and a fresh perspective on luxury, this book
reveals how the functional, relational, and sensorial dimensions shape
client engagement, and how to develop them with expertise to
consistently reach the elevated level expected today.